-->

مطلوب موظفين خدمة عملاء لدى “امازون” مرحب بخريجي التوجيهي وطلاب الجامعات

 





مطلوب موظفين خدمة عملاء لدى “امازون” مرحب بخريجي التوجيهي وطلاب الجامعات

مطلوب موظفين خدمة عملاء لدى “امازون” مرحب بخريجي التوجيهي وطلاب الجامعات

Customer Service Associate – Part Time

DESCRIPTION

Amazon’s Customer Service team operates in over 140 locations around the world, delivering award-winning customer support in 18 languages. The team provides 24/7 support to customers across the globe, resolving customer queries via phone, email, and live chat and using cutting-edge tools to provide effective solutions. Customer Service Associates are provided with the expert training needed to deliver the effortless support experience. They are the backbone of the organization, playing a critical role in Amazon’s mission to become Earth’s most customer-centric company

BASIC QUALIFICATIONS

Communication Skills:
· Excellent communication skills in English and Arabic (written and verbal)
· Ability to communicate correctly and clearly with all customers

Computer Knowledge/Skills:
· Ability to use a desktop computer system
· Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer

Customer Focus:
· Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
· Ability to empathize with and prioritize customer needs
· Maintain regular and reliable attendance, including the daily schedule as assigned.
Problem Solving Skills:
· Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
· Ability to approach problems logically and rationally

Must To Know :

· Flexible with the working schedule; may be expected to work weekends, holidays and events.
.Working hours: 4:30 working hours, 30 Minutes break (inclusive) with 2 off days a week.
· Ability to work overtime as required by business
· Contract Duration: fixed term contracts with the duration of 3 months.
· Candidates must be 18 years of age or older with a minimum qualification of high school (Tawjihi) – Passed.
· Candidate must be eligible to work in Jordan.

PREFERRED QUALIFICATIONS

CORE COMPETENCIES:
. Keyboard proficiency and MS Office/PC skills.
. Be flexible and adjust to changing business needs and environment.


جديد قسم :

إرسال تعليق